Cookies Policy

Cookies are used on our website. Cookies are also placed by third parties engaged by us.


When you visit our website for the first time, a pop-up is displayed which tells you that, by continuing to use the website, you accept cookies. By continuing to use our website, you give us permission to use all the cookies and plug-ins mentioned in the pop-up and this privacy and cookie policy. You can choose to disable cookies via your browser. However, please be aware that this may prevent some features of our website from functioning.


If you give us your consent, we use applications from the following parties:


  • Google Analytics
  • Salesforce
  • DoubleClick
  • Tag Manager
  • YouTube
  • Facebook
  • Twitter
  • Instagram
  • Bazaarvoice


We use the abovementioned cookies for the following purposes:


  • to generate general statistics and obtain an insight into how our website is used by the public;
  • to optimise our services;
  • to tailor adverts on our website/websites of third parties and in our newsletters, based on your interests and on your clicking and browsing behaviour;
  • to tailor content on our website based on your interests and on your clicking and browsing behaviour;
  • to play videos;
  • in order to track visitors and offer them the option of sharing products via social media channels.


We have no control over what the abovementioned parties do with the cookies. For more information about these parties and how they handle cookies, please refer to their privacy policies (NB: these can change on a regular basis).


If you would like more information about the use, management and/or removal of cookies, please visit the following website:

https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

HostNameTypeRetention Period

__cfduidFirst party cookie (host: www.silkn.nl)Cookie used by the content network “Cloudflare”, to identify trusted web traffic. The cookie enables website availability and decreases page load times.1 year

dwanonymous_xxxxxxxxFirst party cookie (host: www.silkn.nl)Cookie used by the Website, in order to ensure that the visitor’s information is not abused or used by any other than the rightful visitor. It is a secure session token cookie for managing session state over a secure connection.6 months

dwsecuretoken_xxxx xxxxFirst party cookie (host: www.silkn.nl)Cookie containing a specific ID in order to distinguish visitors. The information allows the Website to remember the visitor’s preferences, settings and facilitates the functionality of the shopping basket.Session

dwcustomer_*First party cookie (host: www.silkn.nl)Cookie used to identify a registered visitor/shopper. This cookie is only used if the visitor/shopper selects “Remember Me”.6 months

dwsidFirst party cookie (host: www.silkn.nl)Cookie used to preserve user states across page requests.Session

cookiesAcceptedFirst party cookie (host: www.silkn.nl)Cookie to identify that the Cookie Policy has been accepted by the user.1 year

sidFirst party cookie (host: www.silkn.nl)Cookie used to preserve user states across page requests.Session

dw_dntFirst party cookie (host: www.silkn.nl)Cookie used to control JavaScript for Commerce Cloud tracking features.Session

__cq_dntFirst party cookie (host: www.silkn.nl)Cookie used to indicate that browser has opted out of Commerce Cloud Einstein.Session

cc_essentialFirst party cookie (host: www.silkn.nl)Cookie used to remember what types of cookies were accepted by the user via the cookies consent pop-up.5 years

cc_analyticsFirst party cookie (host: www.silkn.nl)Cookie used to remember what types of cookies were accepted by the user via the cookies consent pop-up.5 years

cc_marketingFirst party cookie (host: www.silkn.nl)Cookie used to remember what types of cookies were accepted by the user via the cookies consent pop-up.5 years